We're a small team and we read every message. Whether you have a question, a bug report, or just want to chat — get in touch.
For general enquiries, billing questions, or technical issues, email us directly and we'll get back to you as quickly as we can.
support@matome.co.ukIf you're experiencing a technical issue, please include your organisation name and a short description of what you were doing when the problem occurred. Screenshots are always helpful.
For data subject access requests (DSARs) or requests to delete your data, please email support@matome.co.uk with the subject line “Data Request” and we will respond within 30 days in line with our obligations under the UK GDPR.