AI-powered feedback intelligence

Turn user feedback into clear action

Matome aggregates feedback, clusters issues, manages your roadmap, and runs surveys — all powered by AI so your product and engineering teams can focus on building, not triaging.

Matome dashboard overview
Trusted by product teams atUmbrella CorporationVault-TecAperture LaboratoriesShinra Electric Power Company

Everything you need

Three pillars. One platform.

Issue reporting, roadmap management, and survey analytics — connected by AI and designed for product and engineering teams that move fast.

Issue Reporting

AI clusters similar reports into issues automatically, so you see patterns instead of noise.

  • Semantic clustering
  • AI-generated issue titles & summaries
  • Volume trends & platform breakdowns
  • Spike detection emails and Slack alerts
Clustered issue view showing grouped user feedback

Survey Management

Create and share surveys in minutes. Collect ratings, open text, single and multi-choice responses — then let AI summarise the results.

  • Drag-and-drop survey builder
  • Shareable public links
  • AI-generated result summaries
  • Response analytics & charts
Survey results dashboard with charts and AI summary

Roadmap Management

Let users vote on what to build next through your app. Triage and prioritise from the dashboard with real demand data, not guesswork.

  • Public voting
  • Status tracking (planned → in progress → shipped)
  • AI-powered feature summaries
  • Sort by votes, recency, or impact
Roadmap view with feature requests and vote counts

Built for modern teams

Powered by AI. Designed for speed.

Every feature is built to save your team time and surface what actually matters.

AI Summaries

Every issue cluster, survey, and roadmap item gets a concise AI-generated summary so you can scan, not read.

Analytics & Trends

Volume charts, platform breakdowns, and response visualisations — always up to date, zero manual work.

Smart Alerts

Spike thresholds and new-cluster triggers notify you on Slack or email. Catch regressions in minutes.

Simple API

One API key, a few lines of code. Send feedback, submit votes, or embed surveys in your product.

Secure by Default

Row-level security, encrypted at rest, SOC 2-ready architecture. Your data stays yours.

Real-time Processing

Feedback is clustered and surfaced in seconds, not hours. Your dashboard is always current.

Ready to make feedback actionable?

Join product teams who use Matome to understand their users and ship the right things, faster.